Last Updated: 31 October 2026

At Sunchan Group, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our Ayurvedic juice products, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

  • Full name

  • Mobile number

  • Email address

  • Billing and shipping address

  • Order details and purchase history

  • Payment and transaction information

  • Product preferences and shopping activity

  • Information shared through contact forms or customer support

  • Technical information such as IP address, browser type, device information, and website usage data

We collect only the information reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and confirm your orders

  • To arrange packaging, shipping, and delivery of Ayurvedic juice products

  • To provide order confirmations and delivery updates

  • To process payments securely through payment partners

  • To respond to customer inquiries and support requests

  • To improve our website, products, and shopping experience

  • To communicate important information about your orders

  • To share product updates, offers, and promotional information where permitted

  • To prevent fraudulent transactions and unauthorized activities

  • To comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment gateway providers.

Sunchan Group does not intentionally store complete debit card numbers, credit card details, banking passwords, or other sensitive payment credentials on its own servers.

Payment-related information is handled by the applicable payment service provider according to its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

  • Remember products added to your shopping cart

  • Maintain your login and shopping sessions

  • Understand how visitors use our website

  • Improve website functionality and performance

  • Analyze website traffic and visitor behavior

  • Provide relevant content and promotional information where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features, including shopping cart functionality.

5. Sharing of Information

We respect your privacy and do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted third-party service providers who help us operate our business, including:

  • Payment gateway providers

  • Courier and logistics partners

  • Website hosting providers

  • Website analytics and technology providers

  • Customer support service providers

  • Government authorities or legal organizations when required by law

Such information is shared only when necessary to provide our services, complete transactions, protect our business, or fulfill legal obligations.

6. Order Processing and Delivery

To process and deliver your Ayurvedic juice products successfully, we may share relevant order information with our courier and logistics partners.

This information may include:

  • Customer name

  • Contact number

  • Delivery address

  • Order details

  • Shipment and tracking information

This information is used for order processing, shipping, delivery, tracking, and necessary customer communication.

7. Marketing Communications

With your consent or where otherwise permitted by applicable law, we may send you communications regarding

  • New Ayurvedic juice products

  • Special offers and discounts

  • Promotional campaigns

  • Product updates

  • Website announcements

You can opt out of promotional communications at any time by contacting us or using the unsubscribe option provided in the communication.

Please note that you may still receive essential communications related to your orders and transactions.

8. Data Security

Sunchan Group takes reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction. We use appropriate security practices to safeguard the information collected through our website.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

9. Third-Party Websites and Services

Our website may contain links to third-party websites, payment gateways, social media platforms, or other external services.

These third-party websites operate under their own privacy policies and terms of service.

Sunchan Group is not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before sharing your personal information with them.

10. Children's Privacy

Our website is intended for general users and is not specifically directed toward children.

These third-party websites operate under their own privacy policies and terms of service.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has shared personal information with us, please contact us so that we can take appropriate action.

11. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Process orders and provide our services

  • Maintain purchase and transaction records

  • Handle customer service requests

  • Resolve complaints and disputes

  • Prevent fraud and unauthorized activities

  • Meet applicable legal, tax, accounting, and regulatory requirements

When personal information is no longer required, we may securely delete or anonymize it where appropriate.

12. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally permitted

  • Withdraw consent for certain uses of your information

  • Opt out of promotional and marketing communications

To exercise these rights or submit a privacy-related request, please contact us using the details provided below.

13. Changes to This Privacy Policy

Sunchan Group reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our business operations, website features, services, or applicable legal requirements.

Any changes will be published on this page along with an updated Last Updated date. We encourage visitors to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Website: https://sunchangroup.com/
Email: sunchangroup@gmail.com
Phone: +91 9887700044
Address: Near Check Post, Harmara, Sikar Road, Jaipur, Rajasthan, India, 302013