Welcome to Sunchan Group. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or purchase our Ayurvedic products.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely)
- Order History
- IP Address and browser/device information
We only collect information that is necessary to process your orders and improve your shopping experience.
2. How We Use Your Information
We use your information for:
Process and deliver orders
Provide order confirmations and updates
Respond to customer inquiries
Improve website functionality and user experience
Send promotional emails (only if you opt-in)
Prevent fraud and ensure website security
Comply with legal obligations
3. Payment Security
All payments are processed through secure and trusted payment gateway providers.
Niroxa Ayurveda does not store or access your debit/credit card details.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
Shipping and delivery partners
Payment gateway providers
IT and hosting service providers
Government or legal authorities (if required by law)
All third-party services are obligated to protect your information.
5. Cookies Policy
We use cookies to:
Enhance your browsing experience
Remember cart and login details
Analyze website traffic
Improve marketing performance
You can disable cookies through your browser settings, but some features may not function properly.
6. Data Security
We implement appropriate technical and organizational security measures, including SSL encryption, secure servers, and restricted access to protect your personal data. However, no online transmission can be guaranteed 100% secure.
7. Data Retention
We retain your information only as long as necessary for:
Order processing
Legal and tax compliance
Customer support
After that, data is securely deleted or anonymized.
8. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for marketing emails
To exercise these rights, contact us at:
Email: sunchangroup@gmail.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions regarding this Privacy Policy, please contact:
Sunchan Group
Address: Near Check Post, Harmara , Sikar Road, Jaipur, Rajasthan, 302013
Email: sunchangroup@gmail.com
Phone Number: +91 820 938 2537