Welcome to Sunchan Group. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Payment Information (processed securely)
- Order History
- IP Address and browser/device information
We only collect information that is necessary to process your orders and improve your shopping experience.
2. How We Use Your Information
We use your information for:
- Processing and delivering your orders
- Sending order confirmations and tracking updates
- Customer support and responding to queries
- Improving website performance and user experience
- Sending promotional offers (only if you opt-in)
- Preventing fraud and ensuring secure transactions
3. Payment Security
All transactions are processed through secure and encrypted payment systems.
We do not store your debit/credit card details or banking information on our servers. Your payment data is handled securely through authorized payment processing systems.
4. Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Shipping and logistics partners for order delivery
- Payment processing providers for secure transactions
- Legal authorities if required by law
All third-party services are obligated to protect your information.
5. Cookies & Tracking Technologies
Our website may use cookies to:
- Improve browsing experience
- Remember user preferences
- Analyze website traffic
- Enhance website functionality
You can disable cookies through your browser settings, but some features may not function properly.
6. Data Protection & Security
We implement industry-standard security measures to protect your personal data from unauthorized access, misuse, or disclosure.
However, while we strive to protect your data, no online transmission can be guaranteed 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of incorrect information
- Request deletion of your personal data
- Opt-out of promotional communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: sunchangroup@gmail.com
Phone: +91 820 938 2537
Address: Near Check Post, Harmara , Sikar Road, Jaipur, Rajasthan, 302013